1. Carrier will pick up and deliver as close to Customer’s door as legally and safely as possible. A mutually agreed upon place to load or unload the vehicle(s) may be necessary due to low hanging trees, low hanging wires, narrow streets and residential area restrictions.
2. JAQ Global Transport LLC shall provide Customer with an estimated pickup and estimated delivery date. However, delays may occur prior to, and/or during, transport due to weather, road conditions, mechanical problems, etc. There are absolutely no guarantees regarding pickup or delivery times and dates. JAQ Global Transport LLC nor the Carrier shall not be held responsible for loss or damages occasioned by delays of any kind or for any reason, car rental fees or any accommodation fees. JAQ Global Transport LLC nor the Carrier shall not be held liable for failure of mechanical or operating parts of Customer’s vehicle.
3. Carrier is authorized to operate and transport Customer’s motor vehicle between its pickup location and the destination set forth on the shipping order and Bill of Lading.
4. Customer must prepare vehicle for transport. All loose parts, fragile accessories, low hanging spoilers, etc. must be removed or secured. Customer shall remove all non-permanent, outside mounted luggage and other racks prior to shipment. Vehicles must be tendered to Carrier in good running condition (unless otherwise noted) with no more than a half tank of fuel (preferably 1/4 tank). Any part of the vehicle that falls off during transport is Customer’s responsibility including damages caused by said part to any vehicles(s) and/or person involved.
5. Customer must disarm any alarm system installed in the vehicle or provide proper instructions for this matter. In the event said alarm sounds and there are no keys or instructions to turn it off, Carrier may silence alarm by any means.
6. Luggage and personal property must be confined to one suitcase OR one bag in the trunk only, with no heavy articles, and is not to exceed 100 lbs. Carrier and JAQ Global Transport LLC are not liable for personal items left in vehicle, nor for damage to vehicle caused by excessive or improper loading of personal items. No personal property shall be transported in customer’s vehicle(s) that includes, but is not limited to, Explosives, Guns, Ammunition, Flammable Products, Narcotics, Negotiable and Legal Papers, Alcoholic Beverages, Jewelry, Furs, Money, Live Pets, Live Plants or any unlawful contraband. Customer agrees that JAQ Global Transport LLC nor the Carrier may confiscate or dispose of said items with no remuneration. JAQ Global Transport LLC nor the Carrier will not be held responsible for delivery of personal property. If Customer wishes to put items in the vehicle, he does so at his own risk.
7. International Orders: the car must be empty except for factory installed equipment. Indicate the serial number and give car’s approximate value in U.S. dollars. Customer is responsible for the proper customs paperwork. (Ask the assigned Carrier for help with these documents.) Any order placed on our website that has a pickup and/or delivery location, such as a port, will be subject to an additional charge of $100. The booked price on our website does not include the extra charge of $100.
8. If the vehicle is inoperable or oversized (dual or oversized wheels, extra-large, racks, lifted, limo, etc.) Customer must inquire as to the extra charges. If JAQ Global Transport LLC is not advised of inoperable or oversized/modified vehicles prior to pickup, all extra charges must be paid in cash or money order to the Carrier upon delivery.
9. Customer agrees that JAQ Global Transport LLC has the right to reject (cancel) any order for any reason at any time.
10. At the time of pickup, Customer and Carrier will carefully inspect the vehicle for pre-existing damage (exterior only) by completing a vehicle inspection report recorded on the Bill of Lading. Carrier and Customer will both acknowledge the condition of the vehicle and Customer will sign and receive a copy of the Bill of Lading.
11. At the time of delivery, Customer and Carrier will carefully inspect the vehicle for possible damages incurred during transit. Carrier and Customer will both acknowledge the condition of the vehicle and Customer will sign and receive a final copy of the Bill of Lading. Damage must be noted in the proper place on the Bill of Lading and signed by Customer regardless of weather conditions, time of day or day of week. Signing the Bill of Lading and inspection report without notation of any damage verifies that Customer has received his vehicle(s) in satisfactory condition, and that JAQ Global Transport LLC nor the Carrier and their agents are relieved of any further responsibility. Carrier damage claims are covered by a minimum of $750,000 public liability and property damage. All claims must be submitted in writing within 24 hours of delivery. JAQ Global Transport LLC will share the Carrier insurance policy details upon request. Customer agrees that JAQ Global Transport LLC is not liable for any property damage claims to Customer’s vehicle and that his, her or its sole remedy is against the Carrier. Customer agrees and understands that JAQ Global Transport LLC is a registered transportation and property broker and is acting solely in the capacity of a broker. Customer allows JAQ Global Transport LLC to contract with other licensed and insured Motor Carrier(s), (hereinafter referred to as “Carrier”), to transport the vehicle(s) described in this shipping order. JAQ Global Transport LLC and the Carrier reserve the right to use multiple modes of transportation, including but not limited to truck, rail and ship. Customer further agrees and understands that JAQ Global Transport LLC’s sole responsibility in the transaction between the customer and JAQ Global Transport LLC is to procure a carrier for shipment of the customer’s property. Customer understands that JAQ Global Transport LLC never takes possession of, transports, or delivers the Customer’s property. Customer agrees and understands that all claims for damage to property arising out or occurring during the taking possession of, transporting, or delivery of Customer’s property falls under the Carmack Amendment, if the transport is interstate.As outlined in Section 10761 of the Interstate Commerce Act (49 USC 10761) the payment of freight charges may not be postponed due to alleged loss or damage. These charges should be paid in full and the portion applicable to the lost or damaged item should be included in the freight claim.The following items are important to remember: a) Claims and payment of freight charges are two entirely different transactions. b) ICC regulations prohibit withholding the payment of freight bills due to a pending claim. (Administrative Ruling No. 128) c) Without payment of the freight charges, payment for transportation has not been made. A valid claim will not be paid until freight charges are made.
12. Carrier accepts responsibility of vehicle after pre-inspection is done and Bill of Lading is signed by the Customer. Carrier responsibility will end when the vehicle is delivered and Customer signs final Bill of Lading inspection.
13. JAQ Global Transport LLC nor the Carrier will not be responsible for damage caused by acts of God, hail or storm damage, or damage resulting from worn/broken parts of vehicle or added personal items.
14. Customer shall, in their absence, designate a person to act as their agent at the point of pickup and/or delivery if for any reason they are unavailable.
15. Customer warrants that he/she will pay the full transportation price due to JAQ Global Transport LLC nor the Carrier in full and will not try to offset any dispute for damage claims and/or delays etc. from freight (transport) charges. It is Customer’s responsibility to provide payment when Carrier arrives- unless the balance has been pre-paid in full. All payments to Carrier on orders booked as “Discounted Cash Price” must be in the form of cash, cashier’s check or money order – no exceptions. Certified funds must be made payable to the delivering Carrier and not to JAQ Global Transport LLC. Personal checks, debit or credit cards for orders booked as “Discounted Cash Price” will NOT be accepted for the remaining balance – no exceptions. Customer agrees that if the payment cannot be made by these methods, the vehicle will be stored, at Customer’s expense, until Customer pays in full all transport charges. Should Customer be unable to accept delivery for any reason, the vehicle will be placed in storage. Any and all storage and re-delivery charges will be the responsibility of Customer.
16. Price is subject to change depending on WEATHER, AVAILABILITY OF CARRIER, TERRAIN, or FUEL increases. Price quoted by Broker is simply an estimate NOT guaranteed. Once vehicle has been dispatched to a Carrier, the price will NOT change. Broker will advise Owner of any price increase prior to the vehicle being dispatched to a Carrier.
17. Customer agrees not to make any disparaging comments in any medium about JAQ Global Transport LLC at any time after customer’s initial communication with JAQ Global Transport LLC. In the event of a breach of this paragraph, the customer agrees to pay JAQ Global Transport LLC liquidated damages in the amount of $15,000.00 to cover reputational and other losses suffered due to customer’s negative statements plus JAQ Global Transport LLC’s attorneys’ fees and costs should JAQ Global Transport LLC need to file litigation to enforce and/or recover damages pursuant to this section. The parties agree that quantifying losses arising from Customer’s disparaging statements is inherently difficult insofar as the effect and reach of said statements to potential customers. As such, the agreed upon sum is intended to serve as a reasonable measure of damages based upon JAQ Global Transport LLC’s prior experience and not as a penalty for breach of this provision. For purposes of this section, “disparaging comments” is defined as negative statement, whether true or untrue and/or opinion or fact, regarding the services provided by JAQ Global Transport LLC the transaction, the transport of the property at issue in the transaction, any communications with JAQ Global Transport LLC and its agents, and/or JAQ Global Transport LLC in any capacity.
18. This Agreement shall be construed in accordance with the laws of the State of Florida.
19. The parties here agree that all actions or proceedings arising in connection to this agreement shall be tried and litigated exclusively in the State or Federal (if permitted by law and a party elects to file an action in federal court) courts located in Pasco County, in the state of Florida. This choice of venue is intended by the parties to be mandatory and not permissive in nature, and to preclude the possibility of litigation between the parties with respect to, or arising out of, this Agreement in any jurisdiction other than that specified in this section. Each party waives any right it may have to assert the doctrine of forum non-convenience or similar doctrine or to object to venue with respect to any proceeding brought in accordance with this section. By action of this provision, the parties agree to submit to the personal jurisdiction of the aforementioned court.
20. Customer shall defend, indemnify, and hold harmless JAQ Global Transport LLC from any and all actual or alleged claims, demands, causes of action, liability, loss, damage and/or injury (to property or persons, including without limitation wrongful death), whether brought by an individual or other entity, imposed by a court of law or by administrative action of any federal state or local agency, arising out of or incident to any acts, omissions, negligence, or willful misconduct of JAQ Global Transport LLC, or the Carrier, its personnel, employees, agents, or contractors in connection with or arising out of JAQ Global Transport LLC or the Carrier’s actions. The indemnification includes, without limitation, the payment of all penalties, fines, judgments, awards, attorney’s fees, and related costs or expenses, and any reimbursements to JAQ Global Transport LLC for all legal expenses and costs incurred by it.
21. Neither party may assign, directly or indirectly, all or part of its rights or obligations under this Agreement without the prior written consent of the other party, which consent shall not be unreasonably withheld or delayed.

   22. THE AUTOMATED PRICES SENT ONLINE AUTOMATICALLY ARE        SUBJECT TO CHANGE! WE WILL CALL YOU AND CONFIRM THE FINAL PRICE. IT COULD BE HIGHER OR LOWER THAN THE QUOTED RATE IN THIS EMAIL.

Instances when the automated price might be incorrect:

–  your vehicle is MODIFIED or BIGGER than normal CAR or SUV, which means the system CANNOT price accordingly

–  your pick-up or delivery locations are remote and far from main highway or metro area, the system CANNOT calculate the extra fee

We check all of our prices manually to make sure it is a correct market price that can ship your car now.

The deposit you pay online DOES NOT change and is fully refundable!

23. Invalidity or unenforceability of one or more of the provisions in this Agreement shall not affect any other provisions of this Agreement.